FAQs

No. Two Seasons Equine Assisted Learning does not provide therapy, counselling, psychology, or clinical treatment.
Equine Assisted Learning (EAL) is an educational and experiential approach, not a therapeutic one. This means sessions are designed to support learning, reflection, and personal insight through guided interaction with horses, rather than diagnosis, treatment, or clinical intervention.
While many people find sessions calming or emotionally meaningful, they are not intended to treat mental health conditions, and they do not replace professional therapy or medical care. There is no assessment, analysis, or treatment plan involved.
If you or your child are currently working with a therapist, Equine Assisted Learning can sit alongside other supports, but it is not a substitute for them.

Equine Assisted Learning (EAL) is a structured, experiential learning approach that uses guided interaction with horses to support self-awareness, emotional regulation, communication, and confidence.
Horses play a central role because of how they naturally interact with their environment. As prey animals, horses are highly sensitive to changes in body language, movement, breathing, and emotional state. They respond to what is happening in the moment, not to what someone says they are feeling.
Research in equine-assisted interventions and human–animal interaction shows that horses can respond to physiological and behavioural cues such as muscle tension, posture, heart rate patterns, and nervous system arousal. This means that when a person is anxious, disconnected, or unsettled, a horse may move away, become alert, or disengage. When a person becomes calmer, more present, or regulated, the horse often responds by softening, approaching, or remaining nearby.
These responses are not taught or trained behaviours. They are natural reactions, which makes them honest and immediate. For participants, this creates clear feedback without judgement or criticism.
In Equine Assisted Learning, the facilitator helps the participant notice what is happening in these moments. For example, how a shift in breathing changes the horse’s response, or how slowing down affects connection. Over time, participants begin to recognise patterns that often mirror everyday life, such as boundaries, communication, trust, or self-regulation.

No. A diagnosis or referral is not required.
Many participants attend without any formal diagnosis. People come for a wide range of reasons, including:

• Wanting a calm, outdoor experience
• Supporting emotional regulation or confidence
• Seeking connection without pressure or judgement
• Wanting something different from talk-based approaches

Sessions are adapted to the person, not the label.

For safety reasons, Equine Assisted Learning sessions at Two Seasons are suitable for ages 5 and up.
Working with horses requires a basic level of physical awareness, impulse control, and the ability to follow simple safety instructions. Setting a minimum age helps ensure the safety of both participants and horses, and allows sessions to run calmly and predictably.
We warmly welcome:

• Children
• Teenagers
• Adults
• Elders

Equine Assisted Learning is not age-specific. Horses respond to humans in the present moment, regardless of age, which means people at different life stages often gain different insights from the same experience.

• Children may build confidence, body awareness, and emotional regulation
• Teenagers often benefit from the non-verbal, non-judgemental nature of horse interaction
• Adults may find space to slow down, reconnect, and reflect
• Older adults and elders often enjoy the calm, relational aspects and gentle engagement

Sessions are always adapted to suit the individual’s age, abilities, comfort level, and goals.

Each session begins with a calm welcome and an introduction to the horses and the environment. Safety guidelines are explained clearly and at an appropriate level for the participant.
The session then unfolds at a pace that suits the individual or group. Activities may include grooming, observing horse behaviour, simple guided tasks, creative or sensory activities, or quiet time sitting with or near the horses.
There is no pressure to perform or achieve anything. Participants are supported to engage in a way that feels safe and comfortable. Some people are active; others prefer stillness. Both are valid.
Sessions end with time to slow down, reflect, and gently transition out of the experience.

No. Only children who are booked, paid, and registered participants may attend sessions or events.
This applies to:

• Individual sessions
• Group sessions
• Events such as Pony Pamper Day and Stablehand Day
• Birthday parties and private bookings

There are several important reasons for this policy:

• Safety: Horses are highly sensitive to movement, noise, and numbers. Extra children increase unpredictability and risk.
• Supervision: Staff ratios are planned based on the number of booked participants. Unregistered children cannot be safely supervised.
• Fairness: Sessions are priced per participant. Allowing unpaid children to observe or join activities is unfair to families who have booked correctly.
• Experience quality: Extra people can be distracting for both the horses and the children who are participating, reducing the calm, focused environment we work hard to maintain.

We have previously experienced situations where additional children were brought along and encouraged to join activities. This is not permitted, even casually or “just for a minute”.
If you need to attend with more than one child, each child must be booked and paid for separately, or the session must be organised as a private booking.
If you are unsure what option is best for your family, please contact us before booking, and we are happy to talk it through.

Because sessions take place outdoors, it’s important to dress appropriately.
You must wear:

• Closed-toe shoes (required for safety)

We strongly recommend:

• Comfortable clothing suitable for outdoor conditions
• Long sleeves for groundwork activities
• A hat and sunscreen in warmer weather
• Water, especially on warm days</li.

Please dress for the forecast, including waterproof gear if rain is expected.

Equine Assisted Learning sessions will go ahead in most weather conditions, including light rain.
However, we reserve the right to cancel or reschedule sessions if weather conditions pose a risk to participants or horses.
This includes:

• Extreme heat
• Storms or heavy rain
• Unsafe ground or environmental conditions

If a session needs to be cancelled due to weather, we will contact you as soon as possible and offer to reschedule.
Safety for participants and horses always comes first.

All sessions:

• Must be booked in advance
• Require full payment upfront

Payment must be made at least one full business day before your session. This confirms your booking. Sessions that are not paid for within this timeframe may be released to another client.

Yes.
If you would like to book a block of individual sessions, discounted package options are available. This can be helpful for participants who benefit from consistency or regular sessions.
To organise a package, please email:
info@twoseasonsequine.com.au

Yes. We offer NDIS support work for self- and plan-managed participants.
This service is delivered in a support worker capacity and does not include therapy or clinical intervention.
If you’re unsure whether this fits your plan, please get in touch and we can discuss your situation.
How long are NDIS support work sessions?
NDIS support work sessions run for 3 hours.
This allows time for meaningful engagement, routine, and calm participation in activities without rushing.

We understand that life happens, but we also need to manage our schedule fairly.

• 48 hours notice is required for cancellations or rescheduling
• Cancellations made within 48 hours will be charged the full session fee
• No-shows will be charged the full session fee

All cancellations must be provided in writing via SMS or Facebook Messenger. Once received, we will confirm your cancellation.

Yes. Safety is our top priority.
All sessions are facilitated by Sharon, and participants must follow instructions at all times. Horses are carefully selected and monitored, and interactions are introduced gradually and respectfully.
By booking, participants agree to take responsibility for their own actions and those of any children or additional participants in their care.

Yes, where relevant.
Please let us know before your session if:

• A participant is unwell
• There are medical conditions that may affect participation
• There are allergies or health concerns we should be aware of

This information helps us plan safely and appropriately.

Any personal information you provide is kept confidential and used only for booking and administration.
Photos or videos may be taken during sessions for promotional purposes. If you do not wish to be photographed or filmed, please let us know before your session.

Scheduled events such as Pony Pamper Day and Stablehand Day can be booked through our online calendar when dates are available.
For birthday parties or private group bookings, please email:
info@twoseasonsequine.com.au